Salon success is never owned, it’s rented. And rent is due every time you service a client. Quality salon work requires total focus on what’s in front of you. You can’t daydream nor make a mental list of…
The journey to becoming an independent beauty specialist isn’t an effortless or straightforward process. Just remember that it’s easier to build a future with a solid starting point. If you’re thinking about going independent but you’re unsure of…
Yes, ratings and reviews still matter in 2021. While your Instagram is a great showcase of your technical results, reviews speak about results AND the experience, helping potential clients visualize having that same positive encounter with you. Why…
Here we are again exploring what influences us on a surface level in our lives, not only as business owners, but more importantly, as human beings. It has become so clear to me over the past 36 years…
Inspired and happy team members are the key to a healthy salon working environment that retains existing clients and attracts quality women. Taking the time to explore educational opportunities for your team not only reduces turnover, but also…
Memberships increase frequency of visit, improve client retention, and drive revenue. Create a membership program that incentivizes your clients to keep coming back for more! Here are the popular membership perks and reward suggestions that will deliver happy…
Offering gift cards is a great way to guarantee your salon is always filled with old and new clients. Plus, it’s an easy way for them to continue to support you, especially if you add in a nice…
Strength. I love that word, do you? It isn’t the same as power; it has different qualities. It speaks to what one can withstand, how much can one take, how strong one is in the face of adversity……
What do you do when a team member leaves and their clients leave with them? Don’t worry! Prevent client loss when your team member moves on by taking a proactive role in the situation. Here are some valuable…
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