When To Fire A Client & How To Do It Right
World-renowned salon business coach Elle Wilson on when it’s better to fire a client than to put up with their bad behavior.
World-renowned salon business coach Elle Wilson on when it’s better to fire a client than to put up with their bad behavior.
By Elle Wilson Let me ask you a question . . . Do you love your work? What about when your worst client is hissing for a discount. Or when your favourite is about to look in the…
If you haven’t been following the TrueBrow Instagram account, here’s a glimpse of all the goodies you’ve been missing. [instagram-feed num=9 cols=3 showheader=false]
This weeks tip is extremely important if you want to stay in touch with what the world is saying about your business. Both positive and negative. We will refer to it as ‘reputation management’.Managing your businesses reputation online.If…
When it comes to Brow Artistry, there’s perhaps nothing more gratifying and career-affirming than the reactions of our clients to our work. Some clients come to us completely skeptical of what, if anything, we might be able to…
By Toby Wilson Have you ever seen inside the cockpit of an aircraft? I’ve no doubt you’ve had a quick glance while boarding a plane. Do you know how many gauges there are there in there? I can…
When it comes to services, whether it’s hiring a mechanic or finding a good beauty spa, we all want experts. Someone who has a proven solution to our problem and not someone who will just waste our time…
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